Shipping policy
Shipping Policy
Last updated: August 26, 2026
Thank you for shopping with Vanta Customs. This Shipping Policy explains how we process and ship orders placed through our store.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully received.
Orders are not normally processed or shipped on weekends or holidays.
Shipping Times
Estimated delivery times are provided at checkout and may vary depending on your location and the shipping method selected.
Typical delivery times are approximately 5–10 business days after your order has been processed and shipped.
Delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated and displayed during checkout before you complete your purchase.
Any applicable shipping charges are the responsibility of the customer unless otherwise stated.
Tracking
When your order ships, you may receive a shipping confirmation email containing tracking information.
Tracking information may take some time to update after the package has been handed to the carrier.
Delayed or Lost Packages
Once an order has been shipped, delivery is handled by the shipping carrier. Vanta Customs is not responsible for delays caused by the carrier, weather, holidays, incorrect addresses, or other circumstances outside our control.
If your package appears to be lost or significantly delayed, contact us at cccvvx999@gmail.com, and we will do our best to assist you.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address at checkout.
If you realize that you entered an incorrect address, contact us as soon as possible at cccvvx999@gmail.com. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Damaged Packages
If your package arrives damaged, please contact us within 7 days of delivery.
Include your order number and clear photos of the damaged package and product so we can review the issue.
International Shipping
If international shipping is offered, delivery times may vary by country. Customers may be responsible for customs duties, taxes, or other fees charged by their country.
Contact Us
If you have questions about shipping, contact:
Vanta Customs
Email: cccvvx999@gmail.com